Privacy Policy

General Principles

Caffè Bianchi adheres to industry best privacy principles with respect to the data collection practices on this Web site. Our fundamental privacy principles incorporate the guidelines set forth by the Federal Trade Commissions for Web sites that collect personally identifying information.
Caffè Bianchi.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products and services. caffebianchi.com.au recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.
Notice
Caffè Bianchi is committed to clearly and readily disclosing our data collection practices so that you can make informed decisions about your activities at our web site.
Access
Caffè Bianchi provides you with the opportunity to review, modify, and delete any personally identifiable information that you have previously provided.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. caffebianchi.com.au uses Secure Sockets Layer (SSL), the industry standard for secure commerce transactions to transmit your credit card information over the Internet. This means your credit card number is scrambled during the transaction process, so that the information cannot be read as it travels over the Internet.
How do I know my credit card information is secure?
To make sure you are accessing our secure server before you submit personal financial information, look at the corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

If for any reason you cannot access the secure server, please feel free to place your order with us by phone at +61 2 9569 1671 or fax at +61 2 9569 5184.
IP Addresses
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information in the interest of improving our site and service.
Cookies and Web Beacons
A cookie is a unique identifier collected by the site to verify a return visitor's identity, or to understand how visitors navigate the site. The use of cookies is standard on the Internet and many major web sites use them. Most web browsers automatically accept cookies; however, you can usually change your browser to prevent or notify you whenever you are sent a cookie. This gives you the chance to decide whether or not to accept the cookie.

A "cookie" does not tell us who you are, your email address, or any other personal information. We use the information it provides to help us improve the site and our service, and to provide our visitors with a better experience, while on the site.

You may adjust your browser's settings to reject our cookies, or those of our service providers (described below). Please note that if you upgrade your browser or use another computer, you may have to make additional or further adjustments. Even without accepting our cookie you can still access most of the features on the site. There will, however, be limitations on your use of some site functions. For example, if you choose to disable cookies you will not be able to view your orders on-line, store or update your user profile, or take advantage of promotional discounts.

A Web Beacon (also called a "clear GIF", "image tag", or "pixel tag" is a small line of code that is placed on a website that facilitates analysis of the general usage patterns of visitors to the website and advertising campaigns.
Registration Forms and Email Addresses
Our site's registration form requires users to give us contact information (like their name and e-mail address) and demographic information (like their postcode and state). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Demographic and profile data may also be collected at our site. We use this data to help us improve this website and our service.

When you contact us via email, we answer by sending an email response to the sender. We also store the email we receive for archival purposes and for our own marketing purposes if we feel that it is consistent with the nature of the inquiry. We will not use return email addresses for any other purpose unless you give us permission to do so
Our Service Providers
We use the services of a third party site analytics vendor to assist us in better understanding your use of our site. This vendor uses cookies and Web Beacons on our behalf. The collection of data on our site by this vendor is accomplished through a first-party data collection mechanism, so merely blocking cookies served from third party domains will not block these first-party cookies. The information that this vendor collects and stores on our behalf allows us to better understand how our site's visitors use and respond to this site. This vendor analyzes the information it collects on our behalf and returns it to us via a secure web connection. The information and analysis will be used to assist us in better understanding your interests in our web site and how to better serve those interests and provide you with more personalized product offerings. Other than possibly allowing use of collected data on an aggregate basis, this vendor is contractually prohibited from using our data for any other purpose and is required to maintain all information collected and its analysis in confidence.
Changes in our business or privacy policies
If we decide to change our privacy policies, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use visitors' personally identifiable information in a manner different from that stated at the time of collection we will notify visitors by posting a notice on our web site for thirty (30) days in advance of such use.
Children
This Web site is not intended to nor does it seek to receive information from children under the age of 16. However, due to the nature of our services, purchase information is collected without requiring the customer to disclose his or her age on this Web site.
Access or Update Your Information.
We provide all visitors to our web site with the opportunity to review, modify, and delete any personally identifiable information that has previously been provided. You can send us an e-mail or write us as set forth below.
Contacting the Website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact: Caffè Bianchi at info@caffebianchi.com.au